Territory Scope: European Union and non-EU countries in European Economic Area (EEA)
Release Date: 2018-05-25
This policy describes how John Deere and its affiliates' processes and uses your data. References in this policy to John Deere, we or us shall mean John Deere GmbH &Co. KG, Intelligent Solutions Group, Straßburger Allee 3, 67657 Kaiserslautern, Germany.
We would like to emphasize that we take the protection of your privacy and your personal data very serious and that we process your data in accordance with applicable data protection laws. We would like to explain to you below in more detail which personal data we collect in connection with your MyJohnDeere™ access and how we use related data.
We collect and process data about you when you interact with us and our products, while using the MyJohnDeere™ access. MyJohnDeere™ processes data generated by the use of, collected by, or stored in machinery and equipment as well as data entered through any other system interfaces.
Production Data is information about the work you do with your equipment and the land where you do that work. For example:
You can see and manage your Production Data in the John Deere Operations Center and mobile apps.
Machine Data is information that indicates machine health, efficiency, and function.
Machine Data comprises:
You can see the Machine Data available in the John Deere Operations Center, JDLink™ Web and mobile apps.
Administrative Data is information that helps us support your account and activities in our system.
You can see and manage Administrative Data in the John Deere Operations Center and mobile apps.
You can use the above listed data in the tools and features of MyJohnDeere™ like described in “MyJohnDeere™ Privacy Notice”, Annex A (Feature Description) which can be found on isg-contracts.deere.com .
John Deere strives to provide you with the best possible experience. For improving our products and the usability we are using analytics technologies by 3 rd parties. The information collected doesn’t allow us to identify you but helps analyzing crashes, bugs and relevant information to improve and enhance the quality of our products and services. The IP address from your access provider is being scrambled in the last digit group which only allows an approximate localization of the access but not any exact identification of your location and person. You have the possibility to disable this tracking and analytics functionality via the Cookie Statement settings provided on the deere.com website. The Cookie Statement explains further technologies in more detail which might be used in this regard.
We process this personal data for the following purposes:
We share your information with the following recipients:
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
Where information is transferred outside the EEA, and where this is to a John Deere affiliate or vendor in a country that is not subject to an adequacy decision by the EU Commission (a list of such countries is available here ), data is adequately protected by John Deere’s use of EU Commission approved standard contractual clauses according to Art. 46 (2) GDPR when setting up such relationships with affiliates or vendors. A copy of the relevant protection mechanism can be provided to you on request via John Deere’s Data Subject Rights Request Form which can be found on isg-contracts.deere.com . The adequate level of data protection is ensured by relying on the hosting provider’s Privacy Shield certification according to Art. 42 GDPR which is accessible here or the service provider’s binding corporate rules. Transfers to affiliates of John Deere will take place using adequate measures, such as binding corporate rules, standard contractual clauses adopted by the European Commission to protect Personal Data, other valid transfer mechanism(s), or on the basis of permissible statutory derogations.
You have the right to ask us:
And you may also:
These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
Where we require personal data to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional.
If you wish to receive further information on your Data Subject Rights please visit our enterprise privacy statement on isg-contracts.deere.com . If you want to exercise your rights regarding your personal data, please use the Data Subject Rights Request Form which can be found on isg-contracts.deere.com .
In the event you have unresolved concerns, you also have the right to lodge a complaint complain with a supervisory authority, in particular the data protection authority in the Member State of your habitual residence or place of work.
The data controller for your information is John Deere GmbH & Co. KG, Intelligent Solutions Group, Straßburger Allee 3, 67657 Kaiserslautern, Germany.
In addition to the above, your data is shared with Deere & Company in the US (Illinois).
We store the data for the duration of the contractual period and to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. Laws may require John Deere to hold certain information for specific periods. In other cases, John Deere may retain data for an appropriate period after any relationship with you ends to protect itself from legal claims, or to administer its business.
We have implemented and will maintain standards and procedures designed to prevent misuse of information in your account: